Refund policy
Refund & Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition in which it was received.
To start a return request, please contact us at:
If your return is approved, we will provide instructions on how and where to send your package.
Please note:
For hygiene and safety reasons, used personal care products may not be eligible for return or refund.
Damages & Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and work to resolve it as quickly as possible.
Refunds
Once we receive and inspect your return, we will notify you regarding the approval of your refund.
If approved, your refund will be automatically processed to your original payment method within 5–10 business days.
Please note that your bank or credit card provider may require additional time to process the refund.
Non-Returnable Items
Certain items cannot be returned, including:
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Used personal care products
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Gift cards
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Final sale items
If you have any questions regarding returns or refunds, feel free to contact us at: